Online Casino Review: BetRivers

BetRivers is licensed in WV

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BetRivers Casino may not be a name many are familiar with and that’s because it’s undergone a rebranding in recent years. Formerly known as SugarHouse Casino, the New Jersey version of this site still operates under the same name. However, for players accessing this site from outside that state, BetRivers Casino is the place to be.

Not much has changed in the rebranding apart from the name and color scheme. instead, this casino has kept the same setup, game selection, bonuses, and more. It’s just under a different name.

How to sign up with BetRivers

Signing up to BetRivers Casino is very easy and takes just a few minutes to complete. Players just need to click on the yellow ‘Join Now’ button and this will take them to the start of the process. From the outset, players will need to choose the state they are in so that they will get the right website and bonus. Then, players will need to create a username and password and provide an email that they will use whenever they log in. The next step is to verify all the information and this is where personal information is needed. Players will have to give their full name, permanent address, date of birth, and gender.

The last part of the form is for security. Players will need to provide two security questions with answers, the last four numbers of their SSN, a phone number, and, finally, agree to all the terms and conditions. But it’s not quite over. The very last part is where the casino confirms the player is where they say they are. During this part of the sign-up process, the player will need to allow BetRivers Casino to run geolocation software to track the IP address of the user. Until this has happened, players will not be able to place any real money bets.

At this point, it’s also worth finalizing the verification process by providing some relevant ID. This can save time further down the line where a first withdrawal request will require players to do this anyway. Doing it now means faster withdrawals later on.

BetRivers casino app

At the moment, BetRivers Casino only has a casino app for Android users. This app is excellent however and offers Android users a wealth of different features, games, and bonuses. Unfortunately, there’s no app for iOS users. However, this doesn’t mean people using this operating system can’t access the site while out and about. In fact, quite the contrary, as BetRivers Casino has made sure that their desktop site is fully optimized to work on mobile browsers. Better yet, there’s no need to download any software. That being said, it’s likely that the casino will develop an iOS app in the near future given how many iOS users there are out there.

What games are offered on BetRivers?

When it comes to games, players in the US will not be left wanting when they play at BetRivers Casino. However, the software that powers the site does look a bit dated. On top of that, there are no specific categories set out, rather all the games are simply placed together. The lack of a sorting system here is a bit of a pain.

There are over 100 games on offer and the vast majority of them are slots. Players can find a range of different slot games from classic games, to five-reel video slots and jackpots. Each of these games has a range of different themes, and they are provided by some of the biggest names in the industry. As such, players are assured of high-quality gaming.

Though hard to find, the casino does offer a number of virtual table games as well including blackjack, roulette, and baccarat. However, this selection could do with a bit of a boost. There are also video poker options, Slingo, keno, and even virtual sports games on offer as well, all of which will keep players entertained.

Top 10 real money slots offered on BetRivers

There are a number of excellent slots available at BetRivers Casino, the top ones currently are:

  1. Lotus Land
  2. Monopoly Big Spin
  3. Wheel of Fortune Triple Extreme
  4. Spartacus
  5. Gypsy Fire
  6. Vault Cracker
  7. 777 Strike
  8. Endless Treasure
  9. 5 Treasures
  10. 88 Fortunes

What table games (live casino) are offered at BetRivers

With the main selection of games spread a little thinly β€” in some game categories, there’s only one game β€” this has also carried over to the live casino. In fact, there isn’t one. This is the biggest downer for this site, but with the change in ownership, it’s hoped that this will see an upgrade in the near future and players will be able to access live dealer games in time.

Why choose BetRivers over other American online casinos?

Despite the change in name, BetRivers Casino has a lot to offer players. The fact that it’s available across a number of different states is already a plus. The site is accessible too, though only Android users are able to download an app. That being said, the mobile browser version of the site does work very well, so iOS users will also be able to play games when out and about.

There’s a decent welcome bonus in place here too, offering new players a 100% deposit match up to $250. This is not as big as the welcome bonus offered at most other US casinos. However, there’s an ace up its sleeve here as the casino has one of the lowest wagering requirements around β€” they are set at just 1x, making them one of the most attainable out there. Players that choose to stick around for longer at BetRivers Casino will also be able to take part in the refer a friend promo, as well as the Reward system that gives players bonuses when they make real money bets.

For the rest of the site, everything works very well and is fully secure thanks to SSL encryption protocols throughout the site. BetRivers Casino also uses the latest, most trusted payment providers and game suppliers to ensure everything is both secure and fair for players joining up.

Payment methods available at BetRivers online casino

BetRivers Casino has an impressive 9 different payment methods available to players. These options include various card payments, Play+, PayPal, cash at the casino cage, ACH and PayNearMe. Most of these can be used for both deposit and withdrawal though it’s important to check all the options before making a final decision.

Deposits occur instantly so that players can get stuck into playing from the get-go. Withdrawals will need players to have verified their email addresses and made sure they have met the wagering requirements before the withdrawal will be processed. Unlike deposits though, there is a pending time, which means that winnings can take a few days to reach the player’s account.

Customer support

Despite that rather older-looking design, BetRivers Casino does work well most of the time. On top of that, the site is pretty intuitive meaning players have no trouble finding their way around. If there are problems, then there is the Help Center which offers a number of FAQs and is likely to be the best initial option. However, if that’s not helpful, then there is a live chat that you can use to get in direct contact with a staff member. However, this is not available 24/7 though it is operational every day of the week. There is also an email option available for out-of-hours contact, but this tends to have a 24-hour turnaround time.

  • Live chat: Yes, 9.30 am to 2 am
  • Email: online form
  • Telephone: N/a

How BetRivers entered the US market

Originally launched as SugarHouse Casino, BetRivers Casino started life in New Jersey. However, with the change in name, the main site is now BetRivers Casino in Pennsylvania. This transition happened in 2020 and as such the site is fully licensed with the Pennsylvania Gaming Control Board. The casino has continued to branch out, moving into West Virginia in mid-2021, and continuing on from there.


Who owns BetRivers casino?Β 

BetRivers Casino is partnered with Rivers Casino in Pennsylvania in order to get its licensing, with the owners Rush Street Interactive responsible for the recent rebranding of this site.

Where can I find BetRivers casino?Β 

BetRivers Casino is available to play in Pennsylvania, West Virginia, and Michigan. For players looking to play in New Jersey, the site directs them to the SugarHouse Casino instead. However, for players just looking to join, and play, at the sportsbook, there are some additional states available too β€” Indiana, Illinois, Iowa, Colorado, and Virginia.

What types of bonuses is BetRivers offering?Β 

The bonus does vary slightly depending on which state the player is in, but generally, BetRivers Casino offers a welcome bonus of 100% match deposit of up to $250 to new players.

How do I withdraw from BetRivers?Β 

The first step when making a withdrawal at this casino is to ensure that the player’s account and email have been verified. Then it’s just a simple case of selecting the payment method and specifying the amount to be withdrawn. Once the request has been submitted, there will be a processing period. During this time the casino will check that any wagering requirements or other conditions have been fulfilled before the money will appear in the player’s bank account.

How to close my BetRivers account?Β 

Closing a BetRivers Casino account is a simple process of heading to the support section and getting in touch with someone directly. Through this contact, the player will be directed on how to close the account.

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